Sales Psychology

Everyone wants to sell better and faster.  Everyone wants higher conversion rates, laser focus on realistic goals and to create outstanding competitive advantage. Sales psychology has a huge part to play in this process, one that I have seen many businesses neglect.  Understanding sales psychology is so important to company growth, staff development and overall […]

CEO Advice

Everyone needs someone to bounce ideas off and to keep them sane in today’s business world. As a Manager, CEO, CFO or Director you will no doubt be inundated with decisions daily and sometimes feel like a ship without a map. That doesn’t mean by any stretch that you need help, it means you are […]

It’s all in your mindset

Over the years I’ve learned a lot about attitude and positivity, more so in the last 5. I am a great observer so have watched the rise and fall of many business people. I would say the single thing that differentiates the weak from the strong is mindset. To have a positive mindset takes a […]

When times get tough

Every business goes through periods or elation and devastation. Years ago a large retail chain pulled a huge contract from us without warning which led to redundancies and pay freezes. Morale was low. However, we had always employed a certain ‘type’ of person. You know, the ones who don’t let up, the all-stars, the resilient […]

Skill set management 

So you have teams of people working for you but you don’t really understand what they do on a daily basis or where their progression lies. As Managers and Directors we are all guilty of employing someone using a structured job description and not really understanding the actual values and beliefs of that person or […]

Board level planning & presentations

As I’m sure you are aware, presenting at board level requires a different approach to your normal PowerPoint boardroom updates. Usually at board level you have key decision makers so it’s actually less of a presentation and more of a conformation that the direction of the business is correct. Having sat on a couple of […]

Planning your exit as an SME

In business we often over value our services and under value ourselves. The main decision makers and MDs are still hugely integral to the every day running and success of any business. It’s common for MDs to have such a superb team around them and for them to see the business running smoothly with little […]

Maternity & sickness cover for SMEs

It’s a sensitive subject but if you have a key member of staff that goes off sick or needs maternity cover it can be hard to get the right fit for that period of time, so as not to damage your business. I think it’s really important (especially in maternity cases) for the person going […]

Maximising resource

If you have a team of people with job titles and a job description, you’ll be forgiven for thinking that you have maximised your internal resources. Everything runs smoothly and job satisfaction is ostensibly high; however, what is your contingency if one of your team goes off on long term sick or maternity? How will […]


Sounds simple doesn’t it; just communicate. If you are in business, you will know that good communication across the board is hard to get and takes everyone to be on the same page. We all have different ways of communicating, whether it be that our preference is face to face or over email, everyone has […]